Brass Digital Book a call
AustinRound Rock Cedar ParkGeorgetown Pflugerville

Every call answered. Even the ones you can't take.

We build the booking, answering, and follow-up systems that pick up while you're on a job.

Most agencies guess. We check.

Most agencies pitch every business the same thing. We built software that reads the public record first: every review, every unanswered complaint, every website. So when we do reach out, we already know what's actually broken. Here's what that turned up across the Austin metro.

3,672customer reviews read and classified
272service companies across five metro cities
27with customers publicly writing that nobody called back
64with no way for a customer to book online at all
What we build

Four systems. Each one catches work you're currently losing.

You don't need all of them. We'll tell you which one is costing you the most, and we'll usually start there.

Booking

Online booking that fills your real calendar

Customers pick a slot themselves, at 11pm, from their phone. It writes straight into the schedule you already use, so there's no second system to check.

  • Live availability, not a request form
  • Deposits and card-on-file if you want them
  • Automatic reminders that cut no-shows
Answering

An AI receptionist that works nights and weekends

It answers on the first ring, every ring. It knows your services, your area, and your hours, and it either books the job or takes a proper message and texts it to you.

  • Answers when you're under a house or on a roof
  • Screens the tyre-kickers and the spam calls
  • Every call transcribed, nothing lost
Follow-up

Missed-call text-back

The cheapest thing on this page and usually the fastest to pay for itself. The moment a call goes unanswered, the caller gets a text. Most people answer a text they'd never leave a voicemail for.

  • Fires in seconds, in your voice
  • Replies land in one shared inbox
  • Live in a day or two
Web

A website that books jobs instead of sitting there

Fast on a phone, honest about what you do, with the phone number and the booking button where a thumb can reach them. If your current site takes six seconds to load, that's most of your problem.

  • Built to load in under two seconds on mobile data
  • Service and city pages that actually rank
  • You own it outright, not rented from us
Automation

The small stuff that quietly compounds

Review requests sent at the right moment after a completed job. Replies drafted for the reviews you already have, including the bad ones, which matter more. Reminders, follow-ups on unclosed quotes, and the handful of other jobs you're currently doing by hand at 9pm. This is usually where we find the most obvious wins, and it's the least glamorous work we do.

How it works

Three steps, and you keep everything at the end.

01

We look before we talk

Before the call, we've read your reviews, tested your site on a phone, and tried to book you as a customer would. You get that findings summary whether or not you hire us.

02

One system, installed properly

We start with the single thing losing you the most work, not a bundle. Most builds are live inside a week, and we do the setup, the phone routing, and the testing ourselves.

03

Thirty days of tuning, then it's yours

We watch the first month of real calls and real bookings and adjust what's not landing. Then you get the logins. No lock-in, no ransom on your own website.

Who it's for

We're a good fit for some businesses and a waste of money for others.

Worth a call

  • You're a service business in the Austin metro: HVAC, plumbing, electrical, roofing, garage doors, pest, landscaping.
  • Somewhere between two and thirty people on the payroll.
  • The phone rings enough that missing it costs real money.
  • You miss calls because you're working, not because you don't care.

Probably not yet

  • You're pre-revenue or brand new. Get the first customers first, then automate.
  • You already have a receptionist and a booking system that both work.
  • You want a rebrand, a logo, or a social media manager. That's not us.
  • You want someone to promise you a number of leads. We won't.
Get in touch

Fifteen minutes, and you'll get the findings either way.

Tell us your business name. We'll run it through the same analysis you saw above and walk you through what we found: what your customers are saying, what your site is doing, and where the work is leaking. If there's nothing worth fixing, we'll say so.